Ibi byagarutsweho ku wa 2 Ukwakira 2026 ubwo BK yasozaga amahugurwa ngarukamwaka yahawe bamwe mu ba-agents bayo bo mu bice bitandukanye by'Igihugu.
Ni amahugurwa y'iminsi ibiri yabereye i Kigali, aho aba-agents 700 bongerewe ubumenyi kuri serivisi z'iyi banki ndetse na bo bagaragaza ibyifuzo bafite by'ibikwiye kunozwa.
Umuyobozi wa serivisi zo kwishyura no kwishurana muri BK, Ndayambaje Raoul yavuze ko iyi banki imaze imyaka irenga 13 ikorana n'aba-agents aho abarenze kuba abafatanyabikorwa, baba nk'abandi bakozi ba banki.
Aba ba-agents ba BK batangiye batanga serivisi zo kubitsa no kubikuza gusa, nyuma zigenda zongerwa ubu babasha gufasha abantu kwishyura zimwe muri serivisi nk'iz'uburezi, imisoro, kwishyura amazi n'umuriro ndetse no gufungurira abakiliya konti.
Mu gihe kiri imbere biteganyijwe ko bazajya bafasha abantu kuba batanga ubusabe bw'inguzanyo ndetse hari gahunda yo kujya bahugurwa kuri serivisi z'imari nyinshi bakabasha gufasha abakiliya bazi neza ibyo bakeneye, bikihutisha serivisi.
Umuyobozi Mukuru wa Banki ya Kigali, Dr. Karusisi Diane yavuze ko iyi banki ifite abakiliya hafi miliyoni imwe ariko ko Abanyarwanda bakeneye kugira konti bo bakiri benshi ku buryo aba-agents bazaba abafatanyabikorwa mu kubongera.
Ati 'Abanyarwanda bakeneye kugira konti bo ni miliyoni esheshatu kandi aba-agents tubitezeho kudufasha gufungura miliyoni eshatu noneho izindi eshatu na twe tukazifungura dukoresheje n'ikoranabuhanga.'
Gusa, yavuze ko nanone aba ba-agents bakwiye gutanga serivisi cyane ariko na bo biteza imbere aho BK iteganya kujya ibaha inguzanyo y'igishoro kandi bikorewe kuri telefone bitarenze muri Mata 2027, aho nk'ushaka kurangura azajya abona amafaranga bitamugoye ndetse n'ibindi.
Ati 'Hari kandi inguzanyo zihariye turi guteganya aho umu-agent azajya abona inguzanyo yo kugura imodoka n'izo kugura inzu. Ni nk'uko na twe nk'abakozi ba BK na bo bemerewe izo nguzanyo zihariye, rero na mwe muri nk'abakozi bacu tuzareba uko twabashyiriraho inguzanyo ifite inyungu ntoya. Turi kubikoraho nitugaruka hano umwaka utaha muzabitwishyuze.'
Yashimangiye ko kuzamura aba bafatanyabikorwa ba BK mu iterambere ari byo bikomeza kubaka icyizere iyi banki isanzwe yubakiyeho ibyo ikora, ariko abasaba umusanzu mu kurushaho gukora neza by'umwihariko gushyira ingufu mu gufungurira abakiliya konti nshya ziswe Gikundiro.
Umu-agent wa BK muri Gasabo witwa Niyonziza Mathias wahembewe gufungura amakonti menshi arenga 300 mu mwaka, yavuze ko ibanga ari ugukora amasaha menshi no kugaragaza ibirango byamamaza serivisi za BK ku bwinshi kuko bituma abamugana biyongera.
Yavuze ko kandi agiye gushyira ingufu mu byo akora kugira ngo abakiliya miliyoni eshatu basabwa bazabafungurire konti.
Kayirangirwa Alice wahembewe gutanga serivisi nziza mu kuba umu-agent wa BK mu gihe cy'umwaka, yavuze ko iyi banki na yo ibaha serivisi nziza bigatuma na we akora neza.
Ati 'Abakiliya bangana mbatega amatwi ku cyo bifuza cyose, nkababakorera mu gihe gito kandi nkakora amasaha menshi y'umunsi.'
Muri iyi nama kandi aba-agents batandatu bahize abandi mu gutanga serivisi neza kandi ku gihe, aho buri umwe yahawe 200.000 Frw.
Kugeza ubu BK ifite abahagarariye mu gutanga serivisi barenga 5000 mu gihugu hose, harimo abantu ku giti cyabo ndetse n'ibigo kandi baracyiyongera.
Aho ntumvise neza nasize ijambo mu bold kugira ngo ubashe kurisubiramo utabanje guhindura ibindi.
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