Nyuma y’uko u Rwanda rutangiye gukoresha sisitemu nshya ya eKash ihuza amabanki n’ibigo bitanga serivisi z’amafaranga hakoreshejwe telefoni, bamwe mu bakoresha izi serivisi batangiye kugaragaza ibibazo bya tekiniki bibangamira ibikorwa byabo bya buri munsi.
Ku wa 14 Nyakanga 2026 ni bwo hatangiye gushyirwa mu bikorwa gahunda nshya isaba ko amafaranga yose yoherezwa hagati ya konti za banki na Mobile Money anyura muri eKash, hagamijwe kwihutisha serivisi no kugabanya ibiciro by’ubwishyu.
Icyakora, mu masaha no mu minsi ya mbere y’ikoreshwa ry’iyi gahunda, hari abakoresha bagaragaje ko kohereza amafaranga biva kuri banki bijya kuri Mobile Money cyangwa ayava kuri Mobile Money ajya kuri banki rimwe na rimwe binanirana, bigatinda cyangwa se amafaranga akamara igihe ataragera ku wo yoherejwe.
Bamwe mu bafatabuguzi bavuga ko ibyo bibazo byatumye ibikorwa byabo bihagarara, cyane cyane abacuruzi n’abakenera kohereza amafaranga mu buryo bwihuse. Hari abavuga ko basabwa kugerageza inshuro nyinshi mbere y’uko igikorwa kigenda neza, mu gihe abandi bavuga ko babona ubutumwa bugaragaza ko serivisi itaboneka by’agateganyo.
Abasesenguzi mu ikoranabuhanga bavuga ko ibibazo nk’ibi bishobora kugaragara mu gihe sisitemu nshya itangiye gukoreshwa ku rwego rw’igihugu, cyane cyane iyo ihuza ibigo byinshi by’imari n’abakoresha benshi icyarimwe. Bagaragaza ko akenshi biba ari ibibazo byo kunoza imikorere no kongera ubushobozi bwa sisitemu mbere y’uko ikora neza ku rugero rwifuzwa.
RSwitch n’abafatanyabikorwa bayo batangaje ko eKash yashyizweho kugira ngo yoroshye ihererekanya ry’amafaranga hagati y’amabanki na Mobile Money, ikagabanya ibiciro ndetse ikanihutisha ubwishyu mu gihugu hose.
Mu gihe abakoresha bategereje ko ibyo bibazo bya tekiniki bikemurwa burundu, haracyari icyifuzo cy’uko inzego zibishinzwe zakomeza gutanga amakuru ku gihe no gukemura vuba ibibazo biri kugaragara kugira ngo serivisi z’imari zikomeze gukora neza kandi zizewe.
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